What Does a Domestic Worker Do?

Domestic workers—sometimes called household staff—are employed individuals who handle various household responsibilities. In Malaysia, they often come from countries such as Cambodia, and are usually brought in through licensed Maid Agency agencies.

### Common Duties of Domestic Workers

The day-to-day tasks of domestic workers can vary by family, but typically include:

- General housekeeping
- Meal preparation
- Clothing care
- Babysitting
- Assisting the elderly
- Running errands

Some domestic workers are also trained in special needs assistance, depending on family needs.

### Legal Hiring in Malaysia

To hire properly a domestic worker in Malaysia, employers must go through a licensed agency approved by the Ministry of Human Resources and the Immigration Department of Malaysia. Agencies such as Agensi Pekerjaan Havannah Sdn Bhd are known for their professional approach.

These agencies handle:

- Worker sourcing
- Work permits and visa processing
- Medical checkups
- Skill preparation for workers

### Legal and Ethical Responsibilities

As awareness grows, Malaysia continues to enhance legal protections for domestic workers. Employers are expected to:

- Provide a respectful household
- Grant proper rest
- Pay wages fairly and on time
- Not overwork the helper

Workers also deserve:

- Medical care
- A decent living space
- Freedom from harassment or mistreatment

### Building a Respectful Relationship

A positive relationship between an employer and domestic worker is built on:

- Mutual understanding
- Trust and professionalism
- Human dignity and kindness

Treating your domestic worker with dignity ensures not just their well-being, but also a peaceful home.

### Final Thoughts

Domestic workers are more than just helpers—they’re essential members of many Malaysian households. By acknowledging their importance and promoting fair, ethical employment, we can create more supportive working environments.